Frequently Asked Questions
I am looking for some guidance on stones. Do you offer consultations?
Yes, I am very happy to set up a consultation to discuss what you are interested in achieving and providing some intuitive insights into products that may be helpful to you.
I live in the metro Quad Cities (IA/IL) area. Can I arrange to pick up my order?
At this time, we are not offering pick-up. We will deliver your order to you or arrange to meet you.
Do you have a physical shop where I can come and see your products?
At this time, we are a web-based store only. Unfortunately, we have paused doing vendor fairs due to family health issues. Happy to set up a remote personal shopping trip for anyone interested.
You are sold out of an item I really wanted. Do you have a waiting list?
Unfortunately, due to the one-of-a-kind nature of crystals and shifting availability, it is difficult to know if a particular item, shape, color, will be available in the future so this is not an option we currently provide.